# Social Recovery Your Account

To social recovery your account means that instead of relying solely on your memory or other once-for-all memory devices, a social recovery wallet lets you choose a group of trusted people or servers - like family members or emails - who can help you access your funds in case of an emergency.

* If you cannot restore it from your Google Drive. Please click Reset private key

<figure><img src="https://3286800709-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMC3zNcJT5opf4T4o2O4J%2Fuploads%2FKhoJU8o4JEsdSzfxChEW%2FReset1.png?alt=media&#x26;token=67c6420f-1144-4b19-87ec-0664b51ab609" alt=""><figcaption></figcaption></figure>

* Read and confirm the prompts. Then proceed to click Generate new fragments

<figure><img src="https://3286800709-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMC3zNcJT5opf4T4o2O4J%2Fuploads%2F2B2uXFlXeq45Hb0aYkla%2Freset2.png?alt=media&#x26;token=2f96979f-f50d-42b4-92c8-5660a7f4b5a7" alt=""><figcaption></figcaption></figure>

* Set a new local password&#x20;

<figure><img src="https://3286800709-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMC3zNcJT5opf4T4o2O4J%2Fuploads%2FgPoNC5i8qIuDPNfZmuxl%2FNEW.png?alt=media&#x26;token=278e7d4e-ff02-4f8c-ba5b-6f9bb0ba4375" alt=""><figcaption></figcaption></figure>

* Follow the instructions and send the plain text to <recovery@ruby.one>
* Wait for the official instructions to recover your Ruby One account

<figure><img src="https://3286800709-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMC3zNcJT5opf4T4o2O4J%2Fuploads%2FfbPtCntBvt5DRxetkTes%2Freset3.png?alt=media&#x26;token=aa0ff923-b95f-4220-9b5c-f5fd7bf28114" alt=""><figcaption></figcaption></figure>

* Note: when you send the email to <recovery@ruby.one>, please make sure you are using the plain text mode.
* Also note: please make sure you clear all format in your message box. We highly recommend you to Ctrl+A+Backspace to clear all format before you copy and paste the verification content.

<figure><img src="https://3286800709-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMC3zNcJT5opf4T4o2O4J%2Fuploads%2F08kZSzT77RPsAWPygDhN%2Fplain%20text%20mode.png?alt=media&#x26;token=a4bea60b-64dc-409b-af5b-b28d2249dbe2" alt=""><figcaption></figcaption></figure>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://rubyprototcol.gitbook.io/ruby-one/how-to-use-ruby-one-v2/social-recovery-your-account.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.