# Social Recovery Your Account

To social recovery your account means that instead of relying solely on your memory or other once-for-all memory devices, a social recovery wallet lets you choose a group of trusted people or servers - like family members or emails - who can help you access your funds in case of an emergency.

* If you cannot restore it from your Google Drive. Please click Reset private key

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* Read and confirm the prompts. Then proceed to click Generate new fragments

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* Set a new local password&#x20;

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* Follow the instructions and send the plain text to recovery@ruby.one
* Wait for the official instructions to recover your Ruby One account

<figure><img src="https://3286800709-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMC3zNcJT5opf4T4o2O4J%2Fuploads%2FfbPtCntBvt5DRxetkTes%2Freset3.png?alt=media&#x26;token=aa0ff923-b95f-4220-9b5c-f5fd7bf28114" alt=""><figcaption></figcaption></figure>

* Note: when you send the email to recovery@ruby.one, please make sure you are using the plain text mode.
* Also note: please make sure you clear all format in your message box. We highly recommend you to Ctrl+A+Backspace to clear all format before you copy and paste the verification content.

<figure><img src="https://3286800709-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMC3zNcJT5opf4T4o2O4J%2Fuploads%2F08kZSzT77RPsAWPygDhN%2Fplain%20text%20mode.png?alt=media&#x26;token=a4bea60b-64dc-409b-af5b-b28d2249dbe2" alt=""><figcaption></figcaption></figure>
